When negative content pops up online, the worst move is a panicked reaction....

https://www.phone-bookmarks.win/when-harmful-content-pops-up-your-first-instinct-might-be-to-panic-don-t

When negative content pops up online, the worst move is a panicked reaction. Left unchecked, harmful misinformation creates silent lost sales as potential customers quietly click away to your competitors. Instead of firing back, take a breath