Voice AI sometimes gets answers wrong because it mishears, guesses, or jumps...

https://wiki-cafe.win/index.php/Why_Do_Grounded_Models_Still_Hallucinate_Even_When_Given_the_Source_Text%3F

Voice AI sometimes gets answers wrong because it mishears, guesses, or jumps the gun on incomplete info. A simple way to catch errors is adding readbacks for order IDs—asking the caller to confirm what the system heard before moving on