microsoft 365 support 3
https://cloudbackupservicesmedia.meridiannest.com/posts/why-your-business-needs-reliable-cloud-backup-services-now
My experience with microsoft 365 support has been mixed. When the cloud sync broke on my laptop, the initial chatbot was useless. But after requesting a human, a patient tech named Sam walked me through clearing the cache and re-authorizing the account. It took an hour but finally worked. The knowledge base articles are hit-or-miss, though the community forums sometimes have the fix you need.