In gambling and fintech, adding a bit of friction during onboarding—like KYC...
https://touch-wiki.win/index.php/Difference_Between_Frictionless_and_Thoughtful_Onboarding:_A_Regulated_Industry_Perspective
In gambling and fintech, adding a bit of friction during onboarding—like KYC checks or age verification—actually helps build trust. It shows the company takes security seriously, which keeps users coming back instead of bouncing at the door