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Purchase credits should be matched to the specific order, invoice, product, and reason they correct. General credits that are not connected to source transactions can leave inventory cost and supplier-performance reports inaccurate

Tracking updates may introduce new fields, package behaviors, validations, or user steps. Adult-use retailers should review the change before it affects production, then test the corresponding POS workflow and monitor exceptions after release

A stale reservation is inventory that remains held after the associated order should have been completed, canceled, or expired

A supplier invoice should be connected to what the dispensary ordered and actually received. Without that connection, a price error, short shipment, or duplicate bill can pass unnoticed into payment and inventory costs

A refund changes money, a void changes transaction status, and a physical return changes custody of a product. These events may happen together, but they are not interchangeable

Effective POS training should help a new employee complete a normal transaction and recognize when to stop. For Massachusetts dispensaries, build IndicaOnline cannabis POS training around actual job responsibilities, not a tour of every menu

A useful dispensary dashboard helps a manager decide what to check and who should act. It should not collect every number the software can export