Listen without rushing to fix things. Ask what would help today, and offer one...

https://zanessplendidcolumns.opalvector.com/posts/how-do-i-ask-about-cost-without-sounding-controlling

Listen without rushing to fix things. Ask what would help today, and offer one practical step. You might say, “I’m here, and we can take this one step at a time.” Keep kind boundaries. Support may take more than one conversation.